All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a P 10 Maids certified cleaner
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
Perfect 10 Maids, LLC guarantees the work performed by our expert and highly trained cleaning technicians. We will redo any cleaning service paid for by our customers that has not been completed to our customers satisfaction within the parameters of the description of that particular cleaning service. In order to utilize this guarantee our customers must do all of the following:
There are NO REFUNDS for work performed, we do however have the following 100% satisfaction guarantee;
Perfect 10 Maids, LLC guarantees the work performed by our highly trained expert cleaning technicians. We will redo any cleaning service paid for by our customers that has not been completed to our customers satisfaction within the parameters of the description of that particular cleaning service. In order to utilize this, guarantee our customers must do all of the following:
1.) Designate an individual to complete, and sign an acknowledgment of same, an after-cleaning check-out immediately following the completion of the cleaning job (if no one is available, customer acknowledges that the guarantee is forfeited);
2.) Notify us within one hour of the completion of the cleaning service, of any services not having been performed to customer’s satisfaction based on the description of that particular cleaning service;
3.) Make the property available for the “redo” on the day that the service was performed and for the subsequent 24-hour period; and
4.) Email “Support@Perfect10Maids.com” with pictures of the items in dispute and a written list of what wasn’t performed within 2 hours of the completion of service (after notifying us within an hour).
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that is already completed.
In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.
You can submit a password change request on the customer login page at P 10 Maids
You can submit a password change request on the customer login page at P10Maids
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
Log into your account at P10Maids and update your card on file. Your new card will automatically be noted as your default card.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account at this link P10Maids
We provide services throughout the metro Atlanta area and surrounding counties. Depending on distance, we may charge a travel fee for clients who are more than 30 miles from our nearest technical cleaning team.
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.